See the platform in action. We’ll follow up within 1 business day.
The Infrastructure Powering Every Journey
Connect care, support, and systems
Make faster, more consistent support decisions with a platform that coordinates roadside, service, and customer care so issues move from intake to resolution with fewer handoffs.
OEMs
Our solutions transform how the RV industry supports customers. From cutting service costs and improving loyalty to unlocking new revenue and providing always-on assistance.
Dealers
Dealers need solutions that strengthen relationships after the sale. We reduce service costs, boost CSI scores, and improve retention with roadside, insurance, and customer care.
RV Owners
RV owners deserve confidence on every journey. The Happy Camper provides 24/7 roadside help, seamless insurance, and instant customer care they can trust.
When you need assistance, where does it start?
When something goes wrong on the road, at the campsite, or at home, campers need one place to start. The Happy Camper coordinates triage, dispatch, service scheduling, and case updates so campers are not bounced between numbers and providers.
Products and Solutions
Smart Care Assist
Scaling support without AI is impossible in today’s RV market. Every unanswered call is a customer you may never see again. Smart Care Assist uses AI triage to route every issue to the right place immediately. Warranty, service, roadside, or self-help are all handled in seconds. This lowers costs and helps dealers and OEMs scale support without overwhelming their teams.
Smart Roadside
Every stranded customer is a loyalty risk. Roadside failures cost brands trust and owners patience. Smart Roadside connects RV owners to more than 50,000 trusted providers nationwide. Towing, tire changes, fuel delivery, and repairs are handled quickly and reliably, day or night. Keep customers moving and keep them loyal.
Coverage Center
Delays in claims and renewals push customers to competitors. In a market that demands instant service, slow insurance is unacceptable. Coverage Center simplifies the entire insurance process in one digital platform. Policies, renewals, and claims are managed seamlessly, building trust and saving time for both owners and dealers.
Concierge
If you are not monetizing service, your competitors already are. Concierge turns routine interactions into premium moments. Owners are offered upgrades, accessories, and protection plans exactly when they need them. Businesses unlock new revenue streams while customers feel like VIPs every step of the way.
Wheel AI
Scaling support in today’s RV market requires intelligence built into every interaction. Wheel AI is the decision engine that powers our WheelOS platform. It captures the issue once, summarizes context, and routes each request to the right path immediately. Roadside, service, warranty, insurance, or self-help are organized in seconds with the right next step and clean case history. This reduces handoffs, lowers cost to serve, and keeps support consistent across owners, dealers, and OEMs.
Service Copilot
Service throughput breaks when scheduling, updates, and handoffs live in too many places. Service Copilot coordinates the service journey from intake to appointment to ongoing communication. It turns a request for help into a structured plan, helps route the case to the right dealership or service partner, and keeps the owner informed through case updates. This reduces back-and-forth, improves appointment execution, and helps dealers and OEMs scale service coordination without adding headcount.
Wheel OS
The RV market has plenty of point solutions, but very little shared infrastructure. Wheel OS is the operating layer that connects owners, dealers, and OEMs through a single customer care workflow. Cases, communications, routing, and outcomes live in one place so every team sees the same timeline and the next best action. Wheel OS also captures structured data at every step, including issue type, resolution path, timelines, service outcomes, and common failure patterns. This reduces operational friction, creates a consistent ownership experience, and gives dealers and OEMs the data foundation to improve support and service at scale.
CX App
Campers need one place to start, and brands need one experience to stand behind. The CX App is a white-labeled owner app that becomes the front door to support, service, and updates. Campers can open a request, follow case status, access key documents, and get guided next steps without chasing phone numbers. Dealers and OEMs get a consistent, branded channel that reduces handoffs and keeps every interaction organized in one timeline.
Featured News and Insights
Cold Weather RV Living and Liability: Your Ultimate Guide
Cold Weather RV Living and Liability: Your Ultimate Guide
Read More
Winter RV Living Realities: Winter Claims That Surprise Owners
Winter RV Living Realities: Winter Claims That Surprise Owners
Read More
RV Winter Living Tips for Your Policy: When to Change Coverage
RV Winter Living Tips for Your Policy: When to Change Coverage
Read More
RV Winter Across Regions: How Geography Impacts Winter Insurance Needs
RV Winter Across Regions: How Geography Impacts Winter Insurance Needs
Read More
Cold Weather RV Living and Storage: What Policies Actually Care About
