RV

Delivery day is often packed with information. Customers are shown how to operate systems, maintain…

Most dealership websites are built to help customers buy an RV, not own one. They…

When RV owners need RV help, many do not call the dealership first. They open…

RV owners are not short on information. They receive manuals, warranty paperwork, service records, manufacturer…

Most RV dealerships work incredibly hard to win a customer, then gradually disappear from the…

RV owners can usually handle a wait when they understand what is happening. They can…

Nobody buys an RV because they are excited to manage cabinet adjustments, loose fittings, slide…

At hour one, most RV owners are still calm. They assume help is coming. They…

The RV industry has always known how to sell freedom. The open road, the campground,…

In the RV industry, competitors can copy a lot. They can invest in similar technology,…