Insurance

RV dealers are not guessing about what customers want. They already know. The biggest service…

The camping economy has grown into a massive market, but the systems supporting the customer…

A family is three hours from home on Father’s Day weekend when the RV starts…

Dealers are built to think about inventory. How many units are on the lot? How…

The RV industry spends a lot of time talking about repair delays, technician shortages, parts…

The RV industry does not have a random service problem. It has a timing problem.…

When your RV breaks down on the road, it is natural to think of your…

By the fifth year of RV ownership, the customer relationship reaches a critical point. The…

Roadside assistance has always depended on people making decisions under pressure. A customer calls, an…

Insurance plays a critical role in the RV ownership experience, but it is not the…