Enterprise Care Force Suite, built around the vehicle.
Owner-facing care surfaces backed by the operating layer, so support, service, and coverage activity stay connected to the same vehicle identity.
The owner-facing surface stays in the brand.
Care Center and the Roadside SDK give owners a VIN-based place to start, carrying the brand they already know while the operating layer handles what happens next.
Requests arrive with the vehicle attached.
Wheel AI resolves what the owner needs and enriches it with the relevant vehicle and coverage context, so work begins from understanding rather than from a blank form.
Work is coordinated, then status returns.
WheelOS routes service work to the participant who can act on it and returns status to the surface the owner started in, keeping the event on the vehicle record.
WHAT IS IN USE
Care CenterSURFACE
Roadside SDKSURFACE
Wheel AIINFRASTRUCTURE
WheelOSINFRASTRUCTURE
ServiceWORKFLOW