Turn every service request into coordinated work.
The Happy Camper converts service intake into a structured workflow, coordinates the right dealer or mobile technician, and keeps milestones, approvals, status, and outcomes connected around the VIN.
From request to recorded outcome.
Intake
Convert a request from an owner, partner, Care Center, or connected channel into a structured service case.
Assign
Route the case to the appropriate dealer, service center, or mobile technician.
Coordinate
Keep estimates, approvals, milestones, status, arrival communication, and escalation ownership connected.
Complete
Record completion, outcome, and service history against the VIN.
Work finished, and the owner told.
A service case is only closed when the repair is done and the person waiting on it knows. That is the state the workflow drives toward.
How Service moves.
Move through the sequence to see what happens, what context is added, and where it ends.
An owner needs service.
A request arrives from the owner, a partner channel, or Care Center, before any workflow exists.
What Service supports.
Every capability runs on the same orchestration backbone and resolves against the same vehicle identity.
Workflows that often run alongside Service.