The Happy Camper
CARE CENTER

One place for owners to start.

Care Center creates a VIN-based digital front door for ownership support, service, coverage, claims, and ongoing assistance while Wheel AI and WheelOS operate behind the experience.

Get Help
care.thehappycamper.com/vin
YOUR UNIT
2023 Class A
4X4TSMG23NW021785
Request serviceDEALER OR MOBILE
Roadside helpDISPATCH
View coveragePROTECTION
Open a claimWARRANTY
ACTIVE CASE · CASE-40912
Technician assigned, arriving today 3:40 PM
CARE CENTER
How can we help with your unit?
Roadside help→
Book service→
My coverage→
Case status→
Start

Connect the owner to the right unit and context.

VIN-based access and one-time verification can connect the owner to their vehicle, available ownership information, and the workflows relevant to that unit.

VIN-based accessOne-time verificationUnit and ownership contextRelevant workflows
An RV owner checking service or coverage at their unit, with the campsite around them.
Move

Start the request from one consistent place.

The owner begins where they already are, and the request enters the same system that carries every other ownership event.

Request roadside helpRequest or book serviceView coverageTrack casesOpen or follow claimsAccess protection information
See

Keep the next step visible.

Case status, service progress, documents, reminders, and workflow updates stay visible while the work continues through WheelOS.

The request arrives with the vehicle, the coverage, and the case history already attached.

The front door, and what happens after it opens.

One VIN-based entry point on any device, and an owner whose trip continued because the workflow behind it moved.

An RV owner beside their unit as help arrives, trip continuing.
THE OWNER SIDEIN PROGRESS1 / 5

One-time verification, no account to remember.

The owner confirms who they are once, rather than creating and recalling another login.

ENTRYVIN based
ACCOUNTNot required
OUTCOMEThe owner is in, on any device.

The infrastructure can sit behind the brand the owner already knows.

Care Center can be deployed as a branded web or embedded ownership experience while The Happy Camper infrastructure handles the workflow behind it.

DEPLOYMENT SURFACES
Branded webEmbedded componentsWhite-label componentsPartner surfaces
BEHIND THE EXPERIENCE
01
Owner
02
Care Center
03
Wheel AI
04
WheelOS
05
Service, roadside, coverage, case workflow
06
Status back to owner

The owner sees one continuous experience. Behind it, the request is understood, the context is resolved, the workflow is routed to the right participant, and the status returns to the same place the owner started.

FOR OEMS AND DEALERS

Bring Care Center to your ownership experience.

Contact Sales
FOR RV OWNERS

Need help with your RV?

888-844-2382Roadside assistance, 24 hours a day.833-243-0349Customer service, 6AM to 10PM PST, Monday to Saturday.[email protected]
Care Center: VIN-Based Owner Support for RV Dealers | The Happy Camper