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Outdoors RV Mfg
Smart Roadside

Roadside Assistance & Support
powered by The Happy Camper

Outdoors RV Mfg owners can now travel with confidence thanks to Smart Roadside powered by The Happy Camper.

Through our mobile app (available on iOS and Android), customers can quickly request help, share their location, and stay updated in real time while support is coordinated on their behalf. The program includes 24/7 emergency roadside services such as towing coordination, flat tire assistance, battery jump starts, lockout support, fuel delivery, and more—delivered through a nationwide network built for RV travelers.

Member Benefits Guide

Need help now?

Call 888-960-5440

Program Benefits

24/7 Roadside Dispatch

(towing, flat tire, jump start, lockout, fuel delivery)

RV Technical Assistance / Troubleshooting

Mobile Mechanic

Privacy Policy

Coverage Details

Towing Services

When you need a tow, we’ll get your RV safely to the nearest qualified repair center or an alternative facility of your choice (if equidistant from your current location).

Eligibility: Coverage applies during emergency roadside incidents or mechanical breakdowns, including within campgrounds and RV parks.

Battery Service

RV battery jumpstarts and minor emergency adjustments provided directly at your location.

Fluid delivery

Emergency delivery of essential fluids—gasoline, diesel, diesel exhaust fluid (DEF), oil, water—when you need them most.

Lockout & Lock Assistance

Assistance for lockouts, lost keys, or unlocking your RV. If you’re locked out, a professional locksmith will assist you promptly.

Key Replacement

Replacement coverage for lost keys or key fobs (limited to once per year).

Mobile Mechanic Services

A qualified mobile mechanic will come directly to your location to perform repairs on your RV.

Cost: Members are responsible for repair labor and parts fees.

Winching

Winch-out services provided if your RV becomes stuck, ensuring you’re back on the road quickly and safely.

Emergency Travel Assistance

If you’re stranded due to a collision or mechanical breakdown, we cover the costs associated with travel arrangements home.

Note: Conditions apply; details provided upon request.

Member-Exclusive Travel Perks

Access exclusive discounts and deals on travel-related products, services, and destinations, reserved for The Happy Camper members.

FAQs

What’s covered?

Your Outdoors RV Mfg includes roadside assistance coverage for one year from the date of purchase. If a roadside-related issue comes up, The Happy Camper helps coordinate the assistance needed to get things moving again.

Is this included with my RV purchase or do I need to enroll?

Coverage is included at no cost for the first year after purchase, but enrollment is required to activate the experience. To enroll:

  1. Download the Outdoors Customer Care app
  2. Create an account
  3. Register using the RV’s VIN

What information do I need when calling?

Having the following ready helps confirm eligibility and speeds up support:

  • VIN
  • Name (registered owner)

Where is service available?

US/Mexico/Canada

What isn’t covered?

This program does not cover:

  • Vehicle accidents or collisions
  • Property theft
  • Personal property (loss, theft, or damage to items inside the RV)

How is my personal information used and shared between Outdoors RV Mfg and The Happy Camper?

When you use Outdoors RV Mfg Smart Roadside powered by The Happy Camper such as calling for assistance, using the mobile app, or submitting a support request. We may collect information needed to deliver and administer the service (for example: your name, contact details, vehicle/VIN details, location, and service request information). This information may be shared between Outdoors RV Mfg and The Happy Camper, and with service providers involved in fulfilling your request (such as roadside dispatch partners), strictly for program operations, customer support, and service delivery.

For full details on what data is collected, how it’s used, who it may be shared with, and your privacy choices, please review our joint Privacy Policy here.

A smarter way to stay protected.

Download the app on iOS or Android to get help faster, track status, and stay protected on every trip.

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